Chatbot, contact form, or personal WhatsApp — which one keeps the enquiry?
Most Indian websites are choosing between a form, a founder’s WhatsApp, and a desk that answers on the site. Devithor is that desk: reply, OTP, named owner, ticket later. Starter ₹4,999 a month before GST as of 16 October 2026. A form is cheaper. A personal phone feels faster. Both leak.
What does a contact form actually keep?
A form keeps a row if someone finishes it. It does not answer at 11pm, and the owner is whoever happens to read email.
What does personal WhatsApp keep — and hide?
It keeps a warm reply and hides it from the company. When that phone is away, the company is closed. Growth and Scale can hold WhatsApp in a company inbox after you connect your Business API.
How do the three options compare?
Starter ₹4,999: one bot, three agents, website chat, OTP, basic CRM. Growth ₹7,999: more seats, advanced CRM, WhatsApp templates. Scale ₹14,999: larger limits, SSO, audit logs. Confirm on the pricing page. This is not a worldwide ranking.